Context
Pace Consulting has provided professional support in establishing a new GCC government Academy focused on developing the capabilities and expertise of government employees while playing a significant role in one of the country’s ongoing transformations to a sustainable knowledge-based economy.
As we were approaching the launch date, the client had realized the importance of carefully managing the launch stage until the operations are stabilized. It was imperative that the academy performs well during the first few months, due to the high visibility and expectations.
The Ask
Pace Consulting was asked to continue to support the academy beyond the establishment stage and throughout the first few months of operation. The support was required in several areas such as:
The objective was mainly to ensure strategic support is available in guiding and stabilizing the operations during the academy’s early stage.
What We Did
A. Academic Services
Our team played a critical role in the overall management and orchestration of academic core activities from content review and QA to ensuring all operational matters are performed:
B. Backend and Enabling Functions Support
Our team provided operational support in different areas until it gradually attained the full required capacity and capabilities to operate on its own internally. Support covered the following functions:
Outcomes
Pace Consulting was able to support the Academy to successfully stabilize its operations and deliver several learning and development programs on different tracks, where employees were assigned to the training programs based on their respective employment grade.